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The Enneagram in Business Mini-Book©2022 The Enneagram in BusinessVerbal andNonverbalTyping Factorsby Ginger Lapid-Bogda PhD

Verbal Cues:The verbal cues - speaking style - refers to the overallpattern by which we talk as well as to what we actuallytalk about. Some of us speak slowly, while others getright to the point; some of us sound like honey andother like machine guns. Some tell stories, whileothers talk about tasks. Some people talk aboutfeelings, and others talk about ideas or events. Somepeople hardly talk at all. Nonverbal Cues:The nonverbal cues - our posture, facialexpressions, hand gestures, body movements,energy levels, and hundreds of other nonverbalmessages - form the integrated impression knownas body language.The combination of our speaking style and bodylanguage accounts for approximately 80 percent ormore of the meaning others hear in what wecommunicate; only 20 percent or less of aperceived message comes from the actual contentof what we say. Verbal and Nonverbal Cues in TypingEach Enneagram type has specific communicationdistortions of speaking style and body language.Knowing these patterns can assist in the typingprocess.

VERBAL CUESRepeated use of judging words: ought, should,right, wrong, must Offer opinions frequently Use precise languageType OneNonVERBAL CUESTight jaws from withholding anger Self-controlled bodies Upright posture

VERBAL CUESAsk frequent questions of others Soft voice unless angryGive complimentsType TwoNonVERBAL CUESShoulders rounded with slightly caved chests Eyes make warm interpersonal contact Smile as an invitation to engage

VERBAL CUESWant to get to the point quickly Logical, clear, concise speech Give ideas in sets of 3 points Type ThreeNonVERBAL CUESShoulders more horizontal than rounded Energy in face and upper body Confident demeanor

VERBAL CUESFrequent sharing of personal storiesFrequent use of me, my, mine, and IDeliberate word choiceType FourNonVERBAL CUESAppear focused inward Wet or moist eyes Intense

VERBAL CUESTalk at length if knowledgeable More often quiet than talkative Use minimal languageType FiveNonVERBAL CUESEyes appear as if observing themselves Self-contained body Low animation

VERBAL CUESHesitant or highly assertive speechFrequent use of "what-if" questionsUse analytical languageType SixNonVERBAL CUESDarting eyes as if scanning Hyper-vigilant demeanor Appear tense or stressed

VERBAL CUESFast, spontaneous speech Upbeat word choice Tell engaging storiesType SevennonVERBAL CUESBright, excited eyes Smile continuously Highly animated

NonVERBAL CUESAuthoritative with strong physical presence Grounded, almost immovable Direct eye contactVERBAL CUESUse profanity or body-based humor Short, simple sentencesGive commandsType Eight

VERBAL CUESGive highly detailed information Use agreeing words like "uh huh" Share information in sequence from first tolastType NineNonVERBAL CUESMinimal facial tension Easygoing demeanor Relaxed posture

"Guide rather than tell. Watch their body language.What lights them up? What gives them a deep settlinginto inner peace? These are signals you can recognize,note and share with them, for their consideration.There’s no hurry. The reflections and the inner workalong the way have great value."-Andrea Isaacs, global Enneagram teacher"I consider everything – what they say, how they say it,body language, physical appearance, and my internalreactions to them and their energy. After we narrow itdown to their likely type, all the data needs to becongruent with that Ego structure. If not, I ask them tomake sense of it. When they can, they’ve landed in theright place."-Matt Ahrens MBA, psychotherapist,coach, trainer, and consultantQuotes

ABOUT THE ENNEAGRAM IN BUSINESSEstablished in 2004 by Ginger Lapid-Bogda PhD, The Enneagram inBusiness offers excellent quality, state-of the-art products and services.Our vision is to help elevate consciousness globally using theEnneagram integrated with other innovative approaches; our mission isto provide an abundance of Enneagram-based resources for use aroundthe world. These include the following:» Eight Enneagram books, including several best sellers» Full-color Enneagram training tools, both in hard copy and virtual formats» Global Enneagram certification programs for consultants, trainers, andcoaches» Premier leadership development and team development offerings» Training, coaching and consulting services, both virtual and in-person» A comprehensive, interactive online Enneagram Learning Portal (ELP)» A global network of over 70 top-quality Enneagram professionals(EIBN)ENNEAGRAM BOOKS by Ginger-Lapid-BogdaBringing Out the Best in Yourself at WorkWhat Type of Leader Are You?Bringing Out the Best in Everyone You CoachThe Enneagram Development GuideConsulting with the EnneagramThe Enneagram Coloring BookThe Art of TypingThe Art of the Enneagram (co-authored with Russell Tres Bogda)TheEnneagramInBusiness.com | EnneagramLearningPortal.com |info@TheEnneagramInBusiness.com | 510.570.2971